Jon and Russ discuss the behaviors they see after a CRM is implemented in a company.

• What behaviors happen when a CRM is implemented?
• Why do we implement CRMs?
• Are sales teams using CRMs?
• Who influence the purchase of a CRM?
• Introuction to the stages of greif.
• Having a process holds salespeople accountable.
• CRM impementation horror stories.
• Individuality and the sales process.

Blog Post: Life After CRM Implementation - 5 Stages of Grief

Hosts: Jon Stanis (Twitter, LinkedIn), Russ Salzer (Twitter, LinkedIn)